Always sign in through Paybis’s official login page to avoid phishing: https://paybis.com/user/login/
Note: This guide references the OTP (one-time password) email sign-in flow that Paybis uses—no other login pages should be trusted.
Type the URL above into your browser or use a bookmark. Confirm the browser shows the secure lock icon and the exact domain paybis.com.
Use the email address you used during registration—this is where Paybis will send your login code.
After submitting your email, check your inbox for a one-time code. If you don’t see it, wait a few minutes and check spam/junk/promotions folders.
Type the OTP exactly as received. You should be granted access to your Paybis dashboard on successful entry.
Paybis emphasizes secure email access. Treat your email as the primary gatekeeper—enable two-factor authentication (2FA) on your email account and use a strong unique password. Never share login codes or email access with anyone.
Didn't receive the OTP? Check spam/junk and ensure the email you entered is the registered one. Wait 2–5 minutes and request a new code if needed.
Entered code but still can't login? Ensure there are no extra spaces when pasting the code. Try a different browser or clear the browser cache, then attempt the flow again.
Account suspended or locked? If Paybis has flagged your account for security reasons or verification issues, follow the in-app instructions or contact Paybis support through their official site. Do not respond to unsolicited messages requesting codes or personal info.
Changed email or lost access? Paybis does not allow arbitrary switches of registered email without verification. If you’ve lost email access, prepare ID and proof-of-ownership documentation before reaching support.
To use full Paybis features (higher limits, fiat methods, withdrawals), you may be required to complete identity verification. Upload clear documents and ensure names and addresses exactly match your identity documents to speed approval.
Contact support only via the official Paybis website if: